During telephone conversations, various incentives are used to attract attention, such as temporary promotions or bonuses. A customer may receive a unique offer from a manager about telegram thailand viral a discount on a purchase, valid for three days. Car dealers may approach potential buyers, offering them the opportunity to test drive for free.
Calls to interested clients
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Communication with clients who previously refused services
If potential buyers are just one step away from purchasing a product or service, do not hesitate to contact them again by phone to convince them to complete the transaction. Even those who previously refused to buy or cancelled the application after it was completed may change their mind after another conversation.
Let's imagine a situation: a businessman wants to implement a call tracking service. After analyzing the suppliers available on the market, studying the features and principles of this service, he called the manager of one of the companies to get information about the cost of services and the connection process.
The customer was in the final stages of completing the purchase when he suddenly needed to travel abroad for several months. As a result, he decided to decline the manager's offer and did not complete the order.
Since the client continues to inquire about the issue, the manager plans to contact him again in a few months.
For some customers, the moment of the purchase offer may be unfortunate. Therefore, it makes sense to call them back after some time.
It may take a number of interactions and persistence for a manager to get a customer to make a purchase.
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Reminding participants of an upcoming event by mass calling
Companies involved in holding various events - webinars, conferences, master classes - both in real and virtual environments, can effectively use outbound calls. This allows not only to notify interested parties about upcoming events, but also after some time to remind registered participants about the imminent start of the event.
By mass informing by phone, people are less likely to miss or get dates wrong, which helps to increase event attendance, increasing the effectiveness of business events.