Chatbots are not only designed to automatically answer and handle customer questions, they can also collect customer preferences and information through conversations, and automatically mark this information in customer data.
The data generated by these interactions can help brands better understand customer needs and market trends through monitoring and analysis. It can also guide brands to adjust and nurse phone number data optimize chatbots to provide more personalized and useful services, bringing benefits to enterprises. More opportunities.
Chatbots can automatically implement personalized marketing strategies by collecting effective data. For example, through GA4 behavioral data, the following applications can be used: