Is Voice Termination Best for Your Company?

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Before choosing a system, it is vital to take into account the individual needs of your organisation, as well as comparing the drawbacks and benefits of each solution.

– Convenience
When it comes to convenience, VoIP solutions wins hands-down with its ability to allow firms to receive and make calls without any restrictions as to location, other than the availability of a suitable internet connection.

As traditional landlines use wires, they list of south africa whatsapp phone numbers are installed in a fixed location. VoIP systems, in contrast, allow businesses to connect with employees at any location by utilising telephone extensions which can be programmed through any mobile device, whether at home, in the office or on the field. This functionality ensures that customers can reach your business easily by calling a single number.

– Customisation
One of the most significant differences between traditional landlines and VoIP is customisation. A good quality VoIP solution allows users to customise their subscription and to control which services they have.

For example, IDT’s VoIP solution allows users to direct calls to their smartphone at fixed times, or have audio copies of voicemails sent by email.

– Versatility
Reflecting the importance of versatility in business, VoIP is far superior in its ability to migrate across different platforms, from laptops, and desktops to smartphones. Our VoIP solution can even be integrated with other existing systems, such as CRM (Customer Relationship Management) applications to provide easy access to important data when making customer service calls.

This provides your business with immediate access to key client information and the ability to customise the service accordingly.