11. Launch a customer loyalty program

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People may use your product incorrectly or in situations it wasn't intended for and then say it doesn't work. Or they may complain that your product doesn't deliver on the promises made in your marketing.

Alternatively, reviews can lead to valuable discoveries. Perhaps there’s a new use case you should tell people about, or a value you should make more visible.

You can learn a lot from what people say about croatia telegram number database your products. Make sure you pay attention and track trends over time.


Once someone buys your product, the relationship between the seller and the buyer is not over, it is just beginning. You want them to use your products regularly, buy from you again, and recommend your brand to their friends, family, and colleagues.

To make this happen, create a customer loyalty program where they can:

Receive exclusive discounts
Be the first to know about new products
Get rewarded for performing certain actions (such as reviews, surveys, and recommendations)
A loyalty program isn't just another content distribution channel, make it feel like a membership program and make users feel valued in the program. If you do this, you'll have more loyal customers who will become advocates for your brand.