Integration of UIS and the Telephonist service will help to lose even fewer calls

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ashammi258
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Joined: Tue Dec 24, 2024 5:52 am

Integration of UIS and the Telephonist service will help to lose even fewer calls

Post by ashammi258 »

Open API is our everything. At the junction of virtual telephony with other services, tasks are solved that seriously simplify the life of a business - from organizing an outsourced call center to automating logistics. You can always implement your own integration option, and we continue to work on ready-made solutions.

Since February, the Telephonist service has become one of UIS’s technology partners :

100% protection against missed calls for small businesses. UIS cloud PBX will automatically transfer to "Telephonist" those calls that your employees did not answer. Professional call center operators handle them 24x7.
Live people answer. Telefoniska operators greet customers just like your own employees. All you need to do is enter the company name and the required scenario in the service: “Protection from missed calls” or “Secretary”.
To make everything work, three steps are enough:

1. After registration, specify information for the belgium phone numbers service operators in your personal account on "Telephone Operator" (how to greet and what to say to clients on your behalf).

2. Set up an internal number for the “Telephone Operator” in your UIS personal account as if this were just another one of your employees.

3. Set up UIS Virtual PBX scenarios , according to which the call will be redirected to this number.

It’s better to use the detailed instructions for setting up the integration so as not to miss anything.
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