In addition to a comfortable wait in the clinic

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It is worth highlighting the quality of the call center, if there is one. In addition, it is necessary to focus on how claims and objections are handled. It is these three key components that are the main focus when implementing a product approach. Every year, contextual advertising services and other online communication channels become more expensive. You will not be able to achieve the desired result only by increasing the budget and increasing investments in advertising, since first of all you need to learn how to work with the needs of your clients and close them.

Advertising and more Naturally, first of all, it is worth Jamaica cell phone number list optimizing the purchase of traffic itself in advertising accounts and carrying out all the necessary work to support it at all stages of the sales funnel. In parallel with the basic work with traffic, it is necessary to work with the sales funnel. The figure shows the structure of how this happens. Product approach In the table, it is worth emphasizing the "Mystery Shopper" block, or in a medical institution, this will be a mystery patient, who will help identify hidden service problems in the institution.

This person goes through all the stages - from going to the site and making an appointment with a specialist to actually visiting the center. The mystery patient goes through a template of how it should be and what clients actually receive when contacting the center. Using such a practice, you can find out why users refuse applications or do not complete filling out forms. The mystery patient allows you to understand what is missing to increase revenue at the institution's cash desk and eliminate these issues. The second block that is worth paying attention to is the loyalty program.