Let's say a customer wants to order a product from a store. It is available on the website. However, the database shows that there is no product left in the warehouse.
As soon as the order is processed and sent for shipment, the ERP system modules report the relevant data to all departments responsible for replenishing the goods in the warehouse. In addition, a notification is sent to the sales department, whose employees can inform the buyer that the goods are temporarily out of stock, and that they will be able to deliver them a little later.
Why Companies Implement ERP - The Main Advantages of the System
The main goal of an ERP system is to help companies prepare documentation, automate and optimize processes. However, this is not a complete list of the functionality of an ERP system.
Let us highlight the main advantages of such solutions and a number of features of the ERP system.
1. Automation of business processes and time saving
An ERP system automates and simplifies a large number of routine kenya phone number list operations and various business processes. Businesses use ERP to reduce the time it takes to complete routine tasks. This increases employee productivity, reduces the likelihood of errors, and lowers corporate operating costs.
2. Improving customer service
An ERP system allows companies to build relationships with customers. A built-in CRM system helps track orders, customer needs and requests, maintain a customer base, and improve service quality. The more effort a company puts into improving service, the more loyal customers it can get.
An ERP system can enable a company to centrally manage all types of resources and production factors, including finance, human, material and information assets. The company has a single database or knowledge source that.
Data centralization and resource management
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