Are you interested in the proposal as a whole?
Would you take up this offer?
Are you satisfied with the price?
Great, if you are satisfied with whatsapp number canada everything, I will draw up the documents.
Question related to payment
Pick a moment and ask it as if the client has already given consent. To avoid it sounding like pressure, start with the phrase:
If all questions are exhausted, tell me...
Which payment method is more convenient for you...
Should we bill it in your name?
Please provide your details so that I can generate an invoice for payment.
The illusion of choice
Formulate the question in such a way that any answer becomes positive. For example:
How will you make the payment, in cash or by bank transfer?
What day is most convenient for you to accept delivery?
Did you choose the first product or the second? Maybe you'll take both?
Concession
If possible, offer the client a discount or other benefit:
Are you willing to make a deal now if I negotiate a discount for you?
I will try to get you an extended warranty, are you ready to sign the contract today?
Using the "limited budget" reference in negotiations
Guaranteed return
The possibility of returning the goods in accordance with the law will help to complete the transaction:
If you are not sure, take this product. You will have a 14-day guarantee, you can return it if you do not like it.
Use an objection to close
If the client has a specific disagreement, it can be used to close the deal:
The price is too high (customer objection).
At first it does seem expensive. If I can show you what the real benefit is, can we discuss making a deal?
Removing questions
Example of dialogue:
Have I answered all the questions?
(Client) Yes.
Are you satisfied with the price?
(Client) Yes.
Great, then I'm preparing the contract.
Summation
All the main advantages of the purchase are listed, and at the end a closing question is asked. Example:
In total, you get the latest model of the phone, a gift - a protective case, unlimited Internet for the first month after purchase. In addition, you are given a discount on all calls during the year in the amount of 20%. Do you think this is a good offer?
(Client) Yes.
I absolutely agree, please allow me to submit your documents to formalize the contract.
Excitement
When supply is limited, you can push the customer towards the desired solution by using the feeling of scarcity. Examples:
If I remember correctly, there were few items from this series left in stock. Check availability?
This offer is in great demand. Almost everything was sold out yesterday. Let me see if there is more?
The promotion has ended. Check if it is still possible to run a discount today?
Execution of the contract
Used when some time is needed to formalize a contract or transaction. Options:
Are you more inclined to decide for or against?
(Client) Most likely for it.
Maybe I should start the paperwork? It doesn't commit you to anything until you sign. But you'll be able to read everything with the details, see if there are any questions about the terms of the contract, and make a final decision in the process. Do you agree?