AI is an Assistant to the Candidate

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Whether you use Netflix, Amazon or Facebook, you’ve received ads targeted to you and your lifestyle. These programs understand your habits and preferences, then suggest things you might be interested in based on your online activities. AI in recruiting is similar. It learns the needs of your company, the way you work and the intricacies of the job opening. When a candidate makes it into the system, the technology immediately begins looking for information about the person behind the resume. Often, recruiting AI uses chatbots to chat with the applicant in real-time, gathering more clues about the tendencies and capabilities of the individual.

How this bridges the black hole: There is no time spared between an applicant’s philippines phone number library submission and the first response to the candidate. Some organizations rely on their ATS to thank an applicant through email. With AI, the conversation begins immediately and not from a “do not reply” email address. If the candidate has a question, the chatbot has a response. Meanwhile, recruiters can focus their attention on the information being submitted.

Speaking of chatbots and conversation, 60% of candidates say they want better communication during and after the application process. With AI technology, there’s not only a support system for the recruiter, the candidate also has the ability to ask questions and discuss problems. There’s no waiting for a recruiter or hiring manager to be available and there’s no possibility of a spam filter leaving great talent on the ATS floor.

How this bridges the black hole: Lack of communication is the beginning of the black hole. When the candidate receives no response from a company, he or she either believes they are being ignored or didn’t make the cut and if the application even went through. With AI chatbots, the candidate is in constant communication with a representative of the employer, easing doubts and helping the candidate to feel comfortable in following up with an application.

AI Provides Quality, Easily Read Data
As the candidate completes their application and as they chat with the program, the technology is gathering information about the individual. Because the AI understands the company and the specifics of the position, the AI can build shortlists of the applicants who are most qualified. For instance, Karen, our cognitive recruiting assistant, can rapidly assess candidates for experience through keywords and concepts while matching the employer’s culture to the personality and values of the applicant.