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Clean your contact database regularly
Consent is given only for a limited period of time. You need to review your number database when the consent to receive messages expires. It is also important to exclude inactive numbers. You should remember that, for example, according to Canadian law, even if a customer has consented to receive SMS once, you must re-obtain their consent to send SMS after 2 years.

Moreover, you should denmark telegram remove the customer's number from the recipient list upon their first request. To do this, maintain a separate internal list: the rejection list. In addition, you can set up an automatic filter to stop sending SMS to numbers from this list.

It is better to reduce your base than to have a couple dozen dissatisfied recipients. Otherwise, you can earn an official complaint, which will force you to contact the regulatory authorities and pay a hefty fine.


You should not forget that your customers need to know who they are receiving messages from. This will not only increase the effectiveness of your SMS mailings, but will also help you avoid problems with certain laws.

Adding your company name to a message is very easy. For example, in your Intis Telecom account there is a special field "Sender" where you can enter the company name. It will be displayed on subscribers' phones instead of the phone number when they receive an SMS from you.