How to make a company more customer-oriented

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Cartier
In Cartier jewelry boutiques, the customer will always find a consultant who speaks his language. If such a specialist is not available, the store provides a free translator. So each customer feels confident and comfortable.

Southwest Airlines
The airline stands out in the market due to its approach to customer cameroon phone number list service. Southwest Airlines does not charge a fee for changing flight plans. It also allows passengers to take two suitcases on board for free.

T-Bank (Tinkoff)
Tinkoff can be considered one of the most customer-oriented companies in Russia. The client can contact the bank's support at any time of the day. The company provides many useful tools on the website for free.

If a company decides to become more customer-focused, it should study two rules.

Rule 1: Provide quality basic service
Explore the product
The company's product or service must meet the declared parameters and quality. Analyze the product in terms of design, packaging, content or other parameters. A detailed study of the product will help you understand where improvements are needed. Provide only reliable information about the product. This way, the client will definitely make the right choice.

Optimize your website
Make sure the site is easy to order and provides accurate product information. Buyers should be able to easily find the product they need and quickly contact a manager if needed.