Page 1 of 1

Find easy and meaningful KPIs

Posted: Sun Dec 22, 2024 6:37 am
by suchona.kan.iz
Having selected those 5 most important points for your client, the next step was to figure out how to measure the B2B customer experience on those 5 points.

That is why they decided to do it like this:



For each point of contact, they established an index or does thailand use telegram comparable data as well as a methodology to obtain them.

Methodology for measuring B2B customer experience
Understanding how Google was positioning them was vital for their target client to begin their search. That's why they invested in a B2B SEO service.

Image

They determined their position for certain keywords (using Semrush or Ahrefs) as a KPI, as well as their position on the first page of search results to understand their position at any given time.

Google Analytics and its indicators would be of great help to measure how your website was contributing to the B2B experience.

In parallel, your marketing automation program would report on the leads that were being captured, over time and at what cost.