Sales Scripts and Speech Analytics with AI
Posted: Thu Jan 23, 2025 6:48 am
CoPilot will also intervene in the Flow if it turns red, i.e. if the efficiency drops. It will analyze what influenced this and give recommendations.
Already now, with the help of a neural network, you can decipher and summarize calls, fill in fields and make a short summary of the most important things. With the update, CoPilot will also begin to analyze the conversation with the client, showing how much the scripts were norway telegram number database followed (they can be written independently or customized by one of the prepared ones).
The script will be visible to the manager right during the call, which is a good hint for both beginners and experienced employees. Everyone can forget something, we are not robots! At the end of the conversation, the neural network will calculate the percentage of the conversation's compliance with the script.
Role-Based Model of Access Rights in CRM
It will be possible to distribute access rights depending on the employee's tasks and responsibilities. For more convenient configuration, roles can be copied, a filter can be used to remove unnecessary blocks for work, and rights can be managed separately for deals, leads, contacts, companies, compreads, and accounts.
Already now, with the help of a neural network, you can decipher and summarize calls, fill in fields and make a short summary of the most important things. With the update, CoPilot will also begin to analyze the conversation with the client, showing how much the scripts were norway telegram number database followed (they can be written independently or customized by one of the prepared ones).
The script will be visible to the manager right during the call, which is a good hint for both beginners and experienced employees. Everyone can forget something, we are not robots! At the end of the conversation, the neural network will calculate the percentage of the conversation's compliance with the script.
Role-Based Model of Access Rights in CRM
It will be possible to distribute access rights depending on the employee's tasks and responsibilities. For more convenient configuration, roles can be copied, a filter can be used to remove unnecessary blocks for work, and rights can be managed separately for deals, leads, contacts, companies, compreads, and accounts.