Benefits of Using CRM Marketing
Posted: Wed Jan 22, 2025 10:24 am
The CRM approach is widely used by salespeople because it helps companies streamline business workflows, thereby increasing efficiency and productivity. In addition, CRM software is also widely used by customer service teams to manage after-sales services.
However, companies do not only use CRM Marketing programs to increase sales and customer service, but also to manage their marketing. As many as 60% of companies spend more on email marketing. Currently, some CRM applications are integrated with marketing applications, even having merged into sales marketing applications.
The CRM Marketing approach to business brings nauru email list several benefits to the business. These benefits include the following:
Getting New Customers
CRM approach leaves a good impression in the eyes of customers, so the approach through CRM provides a pleasant experience for customers. For example, you try to provide punctuality in the delivery of the goods they ordered. Satisfied customers will 'invite' new customers to join, indirectly.
However, companies do not only use CRM Marketing programs to increase sales and customer service, but also to manage their marketing. As many as 60% of companies spend more on email marketing. Currently, some CRM applications are integrated with marketing applications, even having merged into sales marketing applications.
The CRM Marketing approach to business brings nauru email list several benefits to the business. These benefits include the following:
Getting New Customers
CRM approach leaves a good impression in the eyes of customers, so the approach through CRM provides a pleasant experience for customers. For example, you try to provide punctuality in the delivery of the goods they ordered. Satisfied customers will 'invite' new customers to join, indirectly.