The real-time customer service
Posted: Mon Jan 20, 2025 3:36 am
In order to solve this problem, Qmomo decided to use Omnichat to help the customer service team, so that the team can help customers more immediately and efficiently.
In addition to integrating community inquiry messages, Omnichat also has "website real-time customer service (Livechat)" that integrates "website browsing history" and "membership system". When answering customer questions, customer service can know which page she is on, what products are in her shopping cart, and recent purchase records, so she can provide more considerate and complete services.
Sales funnel within website
Push messages on the site to make guests' feelings singapore email list more layered, create a sense of surprise step by step, and make it easier to promote high-value conversions.
Easy to install and simple to operate, try it today!
Use Omnichat for free for 14 days
Online consultation
What is the difference between online inquiries on the website and inquiries from Messenger and LINE?
The Qmomo team said: " on the website allows customers to ask directly without jumping to social software. This allows more customers to ask questions at any time when browsing the website. Customer service staff can solve problems immediately and assist Undecided customers find the answer or the right product.”
In addition to integrating community inquiry messages, Omnichat also has "website real-time customer service (Livechat)" that integrates "website browsing history" and "membership system". When answering customer questions, customer service can know which page she is on, what products are in her shopping cart, and recent purchase records, so she can provide more considerate and complete services.
Sales funnel within website
Push messages on the site to make guests' feelings singapore email list more layered, create a sense of surprise step by step, and make it easier to promote high-value conversions.
Easy to install and simple to operate, try it today!
Use Omnichat for free for 14 days
Online consultation
What is the difference between online inquiries on the website and inquiries from Messenger and LINE?
The Qmomo team said: " on the website allows customers to ask directly without jumping to social software. This allows more customers to ask questions at any time when browsing the website. Customer service staff can solve problems immediately and assist Undecided customers find the answer or the right product.”