Oleg Pashukevich named three factors that encourage
Posted: Mon Jan 20, 2025 3:24 am
Angelina Zinchenko, head of the Telemost and Messenger products of the Yandex 360 platform, believes that working with foreign services is a matter of habit: "Of course, many companies that still use Western solutions use them simply out of habit. For many, this is a big factor. The transition to new software is always associated with stress and rejection among employees. And then these solutions are well integrated into the company's infrastructure. Therefore, algeria whatsapp number databa se it is difficult to refuse them unless the vendor itself immediately disables the product. The companies in the oil and gas industry and e-commerce have already encountered blocking of accounts of large Western IT companies (which does not apply only to videoconferencing services)."
customers to switch to domestic solutions: "The first factor is service support. This is a very important factor for the client. In Western services, you often can't call anyone. You just leave a message, and they may not even answer you. In the case of large Russian vendors, the situation is different. We often provide support around the clock. The second factor is quality. And if two or three years ago there were problems with this, then at the moment in Russia, especially in conditions of unstable communication, in remote regions, the quality of communication is even higher than that of Zoom and Microsoft Teams. The third factor is functionality that simplifies the user's life, frees up time and increases efficiency."
Anton Anpilov, head of the SaluteJazz communications platform, suggested what the future holds for the domestic videoconferencing market: "Most likely, in the future we will see two or three major players on the market. And in addition to them, there will be free messengers and a long tail of other small solutions. There are interesting local cases, for example, video conferencing on a submarine. And there are completely different requirements there. It is unlikely that any of the large vendors will go into this case, because there is little money there. This will be a specialized, adapted solution that works only in certain places. There will be few such players, but they will be present in each segment."
customers to switch to domestic solutions: "The first factor is service support. This is a very important factor for the client. In Western services, you often can't call anyone. You just leave a message, and they may not even answer you. In the case of large Russian vendors, the situation is different. We often provide support around the clock. The second factor is quality. And if two or three years ago there were problems with this, then at the moment in Russia, especially in conditions of unstable communication, in remote regions, the quality of communication is even higher than that of Zoom and Microsoft Teams. The third factor is functionality that simplifies the user's life, frees up time and increases efficiency."
Anton Anpilov, head of the SaluteJazz communications platform, suggested what the future holds for the domestic videoconferencing market: "Most likely, in the future we will see two or three major players on the market. And in addition to them, there will be free messengers and a long tail of other small solutions. There are interesting local cases, for example, video conferencing on a submarine. And there are completely different requirements there. It is unlikely that any of the large vendors will go into this case, because there is little money there. This will be a specialized, adapted solution that works only in certain places. There will be few such players, but they will be present in each segment."