Anti-fraud propaganda to protect customer safety

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Event promotion
If there are important scheduled events, you can use on-site messages to enhance exposure and ensure that customers who enter the website from whichever page are aware of the online event.

The message copy is targeted at the main customer groups and makes customers feel a sense of belonging.

Label recently active customers
Many e-commerce companies will use "clickable push messages" as a criterion to screen customer activity, and then strengthen promotion to this group of people.

But to find active customers, we must not let go of those who actively browse the website. Therefore, Donghai Model will label customers who have visited the website recently as "active users" as an important way to screen customers when LINE promotes. index.


Scams have been rampant recently. In order to prevent customers from being deceived, Donghai Model has sorted out and cracked common fraud techniques and used on-site messages to remind laos email list customers to pay attention.

Lay the foundation for customer service integration and continue to pursue higher-efficiency marketing applications
Since the interview between Omnichat and Donghai Model in 2019 , Omnichat has continued to strengthen its customer service functions, allowing customer service staff to directly select official website products to recommend to customers from the customer service backend, integrating more and more information channels; in terms of marketing functions, more It is the introduction of shopping cart remarketing, which is a time-saving and effective application for e-commerce.


By stringing the website product catalog into the Omnichat customer service system, customer service staff can directly select website products when processing messages and send product information cards to recommend to customers.
From the cooperation experience during this period, we can see that Omnichat is a company that will continue to grow with the retail environment and customer needs, and it is a system service provider that can accompany e-commerce companies to improve.