Hilos is quite an interesting and productive application for businesses, however it has its pros and cons.
Benefits
1) Ability to create Chat Bots
2) Inbox shared between collaborators
3) Analysis and statistics
4) Multiple integrations with other apps
5) Ability to send broadcast messages
Disadvantages
1) Limited only to WhatsApp as a messaging channel
2) The support is very distant
3) Complexity of use
4) Quite expensive
Is Hilos a good option for your business?
As we always say, we can't say if this option is the best for architect database your business but in our opinion this tool is limited only to WhatsApp and that in itself is a big drawback. Would it be worth paying for a service where you can only receive messages from WhatsApp and at the same time manage other messaging apps?
If you only use WhatsApp for your business then Hilos is for you, but if not we recommend looking for another solution.
How Hilos works
The best alternative to Hilos?
The best alternative to Hilos is Callbell . This application has all the features of Hilos, but additionally has other tools that help improve services, flows and tracking. As a main difference we have the fact that Callbell in addition to WhatsApp integrates Instagram , Facebook and Telegram . Additionally, it has an internal CRM and sales funnels to do customer tracking.
On the other hand, with Callbell you can create very efficient chatbots, sequences and automations. The truth is that the app is very easy to use and very practical. If you want to try the service for 07 days for free, click here .