The seven steps of implementing change management
Posted: Sat Apr 19, 2025 6:23 am
A change management process defines how to approach the multiple areas affected by a transformation. Here's how to support change management in seven steps.
Step 1: Determine your goals and objectives
If you're responsible for leading change in your organization, the first step is always to determine what the company will look like once the transformation is complete. What new practices will be adopted, what element of our corporate culture are we seeking to strengthen, and what sustainable performance do we want to achieve?
Consider all the systems, processes, and roles that will need to be adapted in light of the organizational change. Be as specific as possible when considering the impact of this change, especially regarding the human factor. But, in any case, don't hesitate to conduct an impact analysis; it will facilitate the acceptance phase.
You can also follow the SMART method to create costa rica phone number lead effective goals. Alternatively, you can brainstorm with your team using an effective collaboration tool like monday.com's Workdocs .
To start
Step 2: Choose a change management model
During major transformation projects, project managers and change management professionals never start from scratch. They have long relied on effective change management models to guide them.
Thus, according to a Prosci study, 70% of transformation projects fail due to poor management. However, according to the same report, with a structured model, the project success rate increases to 83% while increasing employee engagement by 30%. Furthermore, it is entirely possible to combine elements of several change management models to create the most effective process for your organization.
For example, here are four of the most common change management models and how they work.
I. ADKAR Change Management Model
Created in 2003 by Jeffrey Hiatt, then CEO of Prosci, the ADKAR change management model stipulates that organizational change only occurs at the individual level. Thus, it divides each change project into five sequential stages that every employee must go through: Awareness , Desire , Knowledge , Ability , and Reinforcement .
Step 1: Determine your goals and objectives
If you're responsible for leading change in your organization, the first step is always to determine what the company will look like once the transformation is complete. What new practices will be adopted, what element of our corporate culture are we seeking to strengthen, and what sustainable performance do we want to achieve?
Consider all the systems, processes, and roles that will need to be adapted in light of the organizational change. Be as specific as possible when considering the impact of this change, especially regarding the human factor. But, in any case, don't hesitate to conduct an impact analysis; it will facilitate the acceptance phase.
You can also follow the SMART method to create costa rica phone number lead effective goals. Alternatively, you can brainstorm with your team using an effective collaboration tool like monday.com's Workdocs .
To start
Step 2: Choose a change management model
During major transformation projects, project managers and change management professionals never start from scratch. They have long relied on effective change management models to guide them.
Thus, according to a Prosci study, 70% of transformation projects fail due to poor management. However, according to the same report, with a structured model, the project success rate increases to 83% while increasing employee engagement by 30%. Furthermore, it is entirely possible to combine elements of several change management models to create the most effective process for your organization.
For example, here are four of the most common change management models and how they work.
I. ADKAR Change Management Model
Created in 2003 by Jeffrey Hiatt, then CEO of Prosci, the ADKAR change management model stipulates that organizational change only occurs at the individual level. Thus, it divides each change project into five sequential stages that every employee must go through: Awareness , Desire , Knowledge , Ability , and Reinforcement .