Generate curiosity
Posted: Mon Dec 23, 2024 4:08 am
After introducing yourself, the first thing you should do on a telemarketing call is to qualify your prospect. You can do this by asking questions to find out what your interlocutor's problems are, and then giving him or her answers that interest him or her.
The goal here is to see if the prospect can be a good client for your company, and to what extent your service might be interesting to him/her.
Could you tell me if you already use a _______ service? Are thailand code number you happy with this service, or do you have any opinions about it?
We offer similar services that ______ also do, would you be interested in a possible demonstration to see if that could improve the way you work?
Remember that the way you present your product or service depends on your target customer - you don't sell to individuals the same way you sell to other companies.
When selling to businesses over the phone , it can be easier if you have a good product. A business usually recognizes economic value more than an individual, so if your service will improve their financial situation, it may be of interest to them:
Find out if they are already using a competing product
It gives the opportunity to mention obstacles that they have now
Check if they are open to a better or cheaper product
For individuals, you'll need to be more persuasive. People tend to resist selling over the phone, so try to make your script unobtrusive and catch their attention:
Mention what they might be most interested in first, don't save it for the end
Avoid aggression and hostility
Are you open to considering other products?
It implies that it will cost them little time or effort.
Work on closeness, but in a subtle way
The goal here is to see if the prospect can be a good client for your company, and to what extent your service might be interesting to him/her.
Could you tell me if you already use a _______ service? Are thailand code number you happy with this service, or do you have any opinions about it?
We offer similar services that ______ also do, would you be interested in a possible demonstration to see if that could improve the way you work?
Remember that the way you present your product or service depends on your target customer - you don't sell to individuals the same way you sell to other companies.
When selling to businesses over the phone , it can be easier if you have a good product. A business usually recognizes economic value more than an individual, so if your service will improve their financial situation, it may be of interest to them:
Find out if they are already using a competing product
It gives the opportunity to mention obstacles that they have now
Check if they are open to a better or cheaper product
For individuals, you'll need to be more persuasive. People tend to resist selling over the phone, so try to make your script unobtrusive and catch their attention:
Mention what they might be most interested in first, don't save it for the end
Avoid aggression and hostility
Are you open to considering other products?
It implies that it will cost them little time or effort.
Work on closeness, but in a subtle way