What are chatbots used for?
Posted: Tue Feb 11, 2025 8:24 am
These expressions of artificial intelligence applied to websites and social media are aimed at solving practical problems and allow both to establish an immediate relationship from the first access to the website - unlike contact forms that require voluntary intervention by the user that may never arrive - and to offer instant contact even when there is no human operator available (for example at night or on holidays).
With the boom in the use of mobile devices, which chinese malaysia data are now practically the main way to connect to the internet, there are countless services that have introduced a form of chatbot to interact with their users, including:
Messenger (Facebook)
Skype
Cortana
Whatsapp
Chatbots, thanks to the AI on which they are built, are able to offer plausible responses to interactions offered by human users, appearing like humans themselves and simulating a natural conversation even in the absence of a real flesh-and-blood operator.
What are chatbots for, after all?
to act as automatic responders that never leave visitors without a relevant answer to their questions
to communicate with users by simulating the human tone
to collect information regarding the needs and characteristics of users
to act as customer care systems for e-commerce
to reduce the bounce rate by reducing the response time needed to answer requests for information
to make the interaction with the page more interesting for visitors
to save time and resources to be used in the lead generation phase
Customer support and assistance activities, in particular, are the kind of operations that appear to be primarily affected by the automation carried out by robotic response systems , and are useful for providing information such as:
With the boom in the use of mobile devices, which chinese malaysia data are now practically the main way to connect to the internet, there are countless services that have introduced a form of chatbot to interact with their users, including:
Messenger (Facebook)
Skype
Cortana
Chatbots, thanks to the AI on which they are built, are able to offer plausible responses to interactions offered by human users, appearing like humans themselves and simulating a natural conversation even in the absence of a real flesh-and-blood operator.
What are chatbots for, after all?
to act as automatic responders that never leave visitors without a relevant answer to their questions
to communicate with users by simulating the human tone
to collect information regarding the needs and characteristics of users
to act as customer care systems for e-commerce
to reduce the bounce rate by reducing the response time needed to answer requests for information
to make the interaction with the page more interesting for visitors
to save time and resources to be used in the lead generation phase
Customer support and assistance activities, in particular, are the kind of operations that appear to be primarily affected by the automation carried out by robotic response systems , and are useful for providing information such as: