The Zendesk Chat app is a popular live chat solution for businesses selling products online, especially because it has a free version for testing or when only one person is interacting with customers. Triggers are included to help customers when they don’t know where to go, and you have the ability to track and monitor your visitors when needed. Powerful metrics will serve you well, and integrations are ideal for those working on common e-commerce platforms .
Pricing: Free to $59 per user per month
Who it's best for: This is the best option for those india number data with a single person on their customer support team, or for those businesses that use Shopify, as the Shopify app is pretty seamless.
Tidio Chat
tidio chat - best live chat apps
Tidio Chat is an intuitive live chat software that can be added to your website in minutes. Tidio notifies you when customers come online, so you can be sure your support team is ready to answer questions as they come in. Needless to say, this significantly reduces response times. Thanks to Tidio’s AI, you can track responses and easily automate responses to frequently asked questions . You can also use the mobile app to answer customer questions while on the go, or install a browser widget if you’re on a desktop computer. You’ll also benefit from analytics about where customers are coming from and what products they’re viewing, allowing you to provide customized responses. Additionally, Tidio allows you to customize the chatbox to match your brand colors and logo, and change the layout to suit your style. Finally, it’s worth noting that Tidio integrates with Shopify, WordPress, and other popular CRMs and email marketing tools .
Zendesk Chat (formerly Zopim)
-
rifathasan
- Posts: 182
- Joined: Sat Dec 21, 2024 8:24 am