One of the most important questions about using AI responsibly has very little to do with data, models, or anything technical. It has to do with the power of a captivating story about magical thinking. There’s a set of beliefs driven by over-exuberant AI hype – that AI is going to revolutionize everything!
How can we set realistic expectations about AI in our organization?
I hear this question often, primarily from people who work on data teams or who are tasked with implementing AI solutions. Typically their tales involve a senior executive becoming enamored singapore whatsapp number data with the idea of AI in ways that are not necessarily reflective of reality and don’t fully account for costs or risks. When the organization attempts to implement the solution, the results are either lackluster or in some cases, a complete failure. The gap between AI hype and operational reality is a wide and deep chasm. Yet, by fostering discussions about what is actually possible and proactively weighing the benefits, costs, and risks, data leaders can help executive leadership to make better decisions.
Saying the Quiet Part Out Loud
If those who understand the realities could say the quiet part out loud, it might sound like this …
Dear Senior Executive,
It’s apparent that you have recently become a true believer in the power of AI to transform the business. It’s a message you’ve likely heard from “respected” sources that inform your perspective, like research firms, business schools, management consultants, venture capitalists, and tech leaders. The gospel of AI has swept through management circles like a virus on a cruise ship.